Advocacy Services

Advocacy Services offer support to older people with issues of concern. Volunteers visit people in their own homes or work as part of the Care Homes team visiting residents in a number of homes across Cardiff and the Vale on a fortnightly or monthly basis. Volunteer Advocates listen to the concerns of older people regarding a range of issues including health, housing or difficulty accessing a service. They provide information; empowering older people to make choices and when appropriate help to draft letters, complete forms and liase with involved parties if appropriate.

As a volunteer you need to be an empathic listener and have good verbal and written skills. Volunteers must be available to work during office hours (9am-5pm) for approximately 3 hours a week depending on client needs and your own schedule. The ability to travel is useful.

Hear what our Volunteers say about Age Concern